Instructions for Use

Warranty information

For the MTABSYS systems puchased from April 1, 2026 on, the company MESI Ltd. hereby ensures a warranty period of two years, which begins with the date of purchase (delivery date shown on the invoice). The warranty is valid with an invoice or a copy of the invoice. The Company MESI Ltd. also guarantees that the MTABSYS system you have purchased is free from defects in materials and is made from suitable materials. In the warranty period the company MESI Ltd. guarantees a free repair of defective device or parts covered by this warranty. If the defective device in the warranty period cannot be repaired, a free replacement will be provided. The company MESI Ltd. will ensure maintenance and supply spare parts for a period of ten years from the date of purchase as long as (spare) parts are available from suppliers.

The warranty does not cover:

  • The cost of repairs and/or damage done by an unauthorized person. If you wish to make a warranty claim, please contact your local distributor or the manufacturer of the MTABSYS system, whose contact details can be found at the company’s website.

  • Regular inspections (at the customer’s request) and/or maintenance (replacement of worn parts).

  • Deterioration of accessories and other additions other than the main device.

  • Costs incurred due to disagreement with the warranty conditions (it shall be charged).

  • Any damage caused by accidents, misuse, neglect, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or damage in transit, theft or loss.

  • Use of the device for purposes other than its intended use.

  • Damage caused by airline or freight company mishandling.

  • Improper use or abuse of MTABSYS system, including but not solely limited to the failure to use this product for its normal purposes or in accordance with company’s instructions on usage and maintenance.

  • Defects resulting from usage of the product in conjunction with accessories that are not approved by company MESI Ltd. for use with the MTABSYS system.

  • Defects or deficiencies of the MTABSYS system arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the device’s user manual.

  • Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of company MESI Ltd.

  • Damage to the battery caused by failing to charge the empty battery regularly, or failure to use in accordance with the instructions of user manual.

  • Replacement or repair of defective device or it’s parts, if the serial number on the product has been altered, deleted, removed or made illegible.

  • Loss of data. You must regularly back up the data stored on your product to a separate storage product (i.e. mRECORDS).

  • Software that is sold as part of the equipment.

Parts included in the warranty:
Column AColumn B
Parts included in the two-year warrantyMTABMD and MTABDSW device
Parts included in the one-year warrantyAC/DC power supply (FW8030M/05)

All of the above is the sole and exclusive warranty for the MTABSYS system.

We state:

  • That during the warranty period the MTABSYS system will work flawlessly, if handled as stated in the instructions for use and if maintained regularly.

  • That the warranty period commences on the date of purchase.

  • That in the warranty period the defects and technical deficiencies of the MTABSYS system that are generated during normal use will be eliminated at company’s own expense.

  • That the MTABSYS system will be fully operational, if optimum conditions for the operation of the product, ranging from 10-40 °C, max. 80% humidity, non-condensing and without excessive amounts of dust and dirt, are fulfilled.

  • That the warranty is not applicable to cases other than defects in material and workmanship.

  • That the warranty is void if the MTABSYS system is used in a rental capacity and damaged at the same time.

  • That the repair or replacement under the terms of this warranty does not provide the right to extension or renewal of the warranty period.

  • That the warranty will be void if payments are not received by company MESI Ltd. in the period after any agreed upon credit terms expire.

Description of the warranty claim process:

The warranty is valid only if the MTABSYS system and its parts are returned during the applicable warranty period, together with original invoice or its copy issued by the manufacturer of the device. If necessary, give a description of the problem. In case the invoice is not presented, the company MESI Ltd. holds the right to void the warranty.

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