Safety and legal recommendations
Product description
Technical specifications
Quick measuring guide
Detailed instructions
Maintenance
10.1 CHARGING THE BATTERY AND STORING
If you wish to use the device on battery power, you must ensure that the battery is charged regularly. Between use the MESI mTABLET UNIT should be placed on the MESI mTABLET WI-FI DOCKING UNIT to charge its battery.
If the capacity of the battery is significantly decreased after a certain period of intensive use, the battery is most likely worn out and you should contact your dealer or the manufacturer about replacing the battery.
When the device is charging the display on MESI mTABLET UNIT will be displaying charging status.
10.2 CLEANING INSTRUCTIONS
Cleaning the device regularly with a soft, dry or slightly damp cloth – is recommended. Do not use aggressive cleaning agents, volatile liquids or excessive force when cleaning the device.
10.3 PRODUCT LIFE AND STORAGE
If correctly used and maintained the device will have a minimum service life of 5 years. The device can be stored under suitable conditions for a maximum of 5 years. When using the device after storage, we recommend that you carry out a thorough maintenance check on the device.
10.4 NETWORK CONNECTIVITY AND INTEGRATION REQUIREMENTS
The mTABLET may be connected to an IT-NETWORK (e.g., hospital network or cloud infrastructure) to support integration with healthcare information systems, secure data transmission, and remote service access. This section outlines the technical and procedural requirements for safe and effective network integration.
a) Purpose of the mTABLET connection to an IT-NETWORK
The mTABLET connects to an IT-NETWORK to:
Synchronize data with cloud services (optional)
Exchange patient and measurement data with hospital information systems (HIS/EHR)
Enable secure remote maintenance and software updates (where applicable)
b) Required characteristics of the IT-NETWORK
The IT-NETWORK must fulfill the following characteristics:
Support for standard TCP/IP communication
2.4GHz or 5GHz Wi-Fi or Ethernet (mTABLET dock)
WPA2 or WPA3 encryption (Enterprise or PSK)
Sufficient bandwidth for low-latency medical data transmission
c) Required configuration of the IT-NETWORK
The IT-NETWORK should be configured with:
DHCP or Static IP assignment
Open ports for HTTPS (443), and DNS (53)
Allowed outbound access to MESI cloud services (if cloud is used)
Correct certificate and identity management (if WPA2-Enterprise or EAP is used)
d) Technical specifications of the network connection, including security specifications
Transport protocols: HTTPS over TLS 1.2 or higher
Application protocols: REST API, GDT, HL7, DICOM, XML, JSON or proprietary integration formats
Data encryption: all transmitted patient and system data is encrypted in transit
e) Intended information flow
| Source | Destination | Data Type |
|---|---|---|
| mTABLET | EHR/HIS systems | Patient data, test results |
| mTABLET | Cloud (MESI) | Patient data, test results |
| Cloud (MESI) | mTABLET | Device sync, software updates |
| HIS/EHR | mTABLET | Patient demographics, worklist |
Information is routed via secure channels and does not traverse public networks unless explicitly configured for cloud operation.
f) Hazardous Situations from IT-NETWORK Failures
The following hazardous situations may arise if the IT-NETWORK does not meet required characteristics:
Loss or delay of critical medical data
Incomplete synchronization leading to outdated records
Unauthorized data access due to misconfigured firewalls or certificates
Network downtime causing delayed diagnostics or workflow disruptions
NOTE: In the event of IT-NETWORK failure, the mTABLET continues to operate in standalone mode. All locally stored measurement results and patient data remain accessible to the user directly on the device, ensuring continuity of care even when network connectivity is lost.
Information for the Responsible Organization
The responsible organization (e.g., hospital IT department) is accountable for ensuring that the network environment where the mTABLET operates complies with the following:
Proper segmentation and access control for medical devices
Secure and reliable wireless or wired infrastructure
Routine patching and monitoring of the network and access points
Risk assessment when modifying the network or adding new devices
Changes to the network that may impact device performance include:
Reconfiguration of switches, firewalls, or Wi-Fi access points
Network topology changes or bandwidth limitations
Introduction of new connected devices that may overload the infrastructure
NOTE: The mTABLET is validated by the MANUFACTURER for operation over standard networks but is not validated for all possible IT-NETWORK configurations. The f inal network design and integration remain under the responsibility of the healthcare organization or integrator.
Summary of Network Risks
The MESI mTABLET system depends on secure network communication for functions such as cloud synchronization, analytics, remote configuration, and integration with third-party systems. The following network-related risks have been identified during the cybersecurity threat modeling process:
| Risk | Threat Category | Potential Impact | Mitigation Type |
|---|---|---|---|
| Loss or delay of data transmission | Denial of Service | Delayed synchronization or data upload systems | Local caching of data, retry mechanisms, |
| Incomplete data transfer or interrupted workflows | Denial of Service | Temporary loss of remote features (e.g., cloud backup, PDF export) | Device retains full functionality and data access offline |
| Unauthorized access to network endpoints | Spoofing / Elevation of Privilege | Potential for data leakage or control hijacking | TLS 1.2+ encryption, JWT token expiration, API key authentication |
| Data interception or tampering | Tampering / Information Disclosure | Compromised data integrity during transmission | HTTPS for all traffic, hashing, replay protection, CSRF mitigation |
| Audit trail or log integrity compromise | Repudiation | Difficulty tracking incidents or user actions | Logging with timestamped source validation, Sentry monitoring |
| Weak authentication or impersonation | Spoofing / Information Disclosure | Bypass of security controls or unauthorized access | Strong credential handling, 2FA, certificate pinning, no USB debug |
| Analytics or error reporting unavailability | Denial of Service | Temporary loss of insights or usage data | Does not affect patient care; app continues operating normally |
NOTE: Even in the case of full IT-NETWORK failure, the MESI mTABLET remains operational in standalone mode. All locally stored patient data and test results remain accessible directly on the device, ensuring uninterrupted use at the point of care.
General warning
10.1 CHARGING THE BATTERY AND STORING
If you wish to use the device on battery power, you must ensure that the battery is charged regularly. Between use the MESI mTABLET UNIT should be placed on the MESI mTABLET WI-FI DOCKING UNIT to charge its battery.
If the capacity of the battery is significantly decreased after a certain period of intensive use, the battery is most likely worn out and you should contact your dealer or the manufacturer about replacing the battery.
When the device is charging the display on MESI mTABLET UNIT will be displaying charging status.
10.2 CLEANING INSTRUCTIONS
Cleaning the device regularly with a soft, dry or slightly damp cloth – is recommended. Do not use aggressive cleaning agents, volatile liquids or excessive force when cleaning the device.
10.3 PRODUCT LIFE AND STORAGE
If correctly used and maintained the device will have a minimum service life of 5 years. The device can be stored under suitable conditions for a maximum of 5 years. When using the device after storage, we recommend that you carry out a thorough maintenance check on the device.
10.4 NETWORK CONNECTIVITY AND INTEGRATION REQUIREMENTS
The mTABLET may be connected to an IT-NETWORK (e.g., hospital network or cloud infrastructure) to support integration with healthcare information systems, secure data transmission, and remote service access. This section outlines the technical and procedural requirements for safe and effective network integration.
a) Purpose of the mTABLET connection to an IT-NETWORK
The mTABLET connects to an IT-NETWORK to:
Synchronize data with cloud services (optional)
Exchange patient and measurement data with hospital information systems (HIS/EHR)
Enable secure remote maintenance and software updates (where applicable)
b) Required characteristics of the IT-NETWORK
The IT-NETWORK must fulfill the following characteristics:
Support for standard TCP/IP communication
2.4GHz or 5GHz Wi-Fi or Ethernet (mTABLET dock)
WPA2 or WPA3 encryption (Enterprise or PSK)
Sufficient bandwidth for low-latency medical data transmission
c) Required configuration of the IT-NETWORK
The IT-NETWORK should be configured with:
DHCP or Static IP assignment
Open ports for HTTPS (443), and DNS (53)
Allowed outbound access to MESI cloud services (if cloud is used)
Correct certificate and identity management (if WPA2-Enterprise or EAP is used)
d) Technical specifications of the network connection, including security specifications
Transport protocols: HTTPS over TLS 1.2 or higher
Application protocols: REST API, GDT, HL7, DICOM, XML, JSON or proprietary integration formats
Data encryption: all transmitted patient and system data is encrypted in transit
e) Intended information flow
| Source | Destination | Data Type |
|---|---|---|
| mTABLET | EHR/HIS systems | Patient data, test results |
| mTABLET | Cloud (MESI) | Patient data, test results |
| Cloud (MESI) | mTABLET | Device sync, software updates |
| HIS/EHR | mTABLET | Patient demographics, worklist |
Information is routed via secure channels and does not traverse public networks unless explicitly configured for cloud operation.
f) Hazardous Situations from IT-NETWORK Failures
The following hazardous situations may arise if the IT-NETWORK does not meet required characteristics:
Loss or delay of critical medical data
Incomplete synchronization leading to outdated records
Unauthorized data access due to misconfigured firewalls or certificates
Network downtime causing delayed diagnostics or workflow disruptions
NOTE: In the event of IT-NETWORK failure, the mTABLET continues to operate in standalone mode. All locally stored measurement results and patient data remain accessible to the user directly on the device, ensuring continuity of care even when network connectivity is lost.
Information for the Responsible Organization
The responsible organization (e.g., hospital IT department) is accountable for ensuring that the network environment where the mTABLET operates complies with the following:
Proper segmentation and access control for medical devices
Secure and reliable wireless or wired infrastructure
Routine patching and monitoring of the network and access points
Risk assessment when modifying the network or adding new devices
Changes to the network that may impact device performance include:
Reconfiguration of switches, firewalls, or Wi-Fi access points
Network topology changes or bandwidth limitations
Introduction of new connected devices that may overload the infrastructure
NOTE: The mTABLET is validated by the MANUFACTURER for operation over standard networks but is not validated for all possible IT-NETWORK configurations. The f inal network design and integration remain under the responsibility of the healthcare organization or integrator.
Summary of Network Risks
The MESI mTABLET system depends on secure network communication for functions such as cloud synchronization, analytics, remote configuration, and integration with third-party systems. The following network-related risks have been identified during the cybersecurity threat modeling process:
| Risk | Threat Category | Potential Impact | Mitigation Type |
|---|---|---|---|
| Loss or delay of data transmission | Denial of Service | Delayed synchronization or data upload systems | Local caching of data, retry mechanisms, |
| Incomplete data transfer or interrupted workflows | Denial of Service | Temporary loss of remote features (e.g., cloud backup, PDF export) | Device retains full functionality and data access offline |
| Unauthorized access to network endpoints | Spoofing / Elevation of Privilege | Potential for data leakage or control hijacking | TLS 1.2+ encryption, JWT token expiration, API key authentication |
| Data interception or tampering | Tampering / Information Disclosure | Compromised data integrity during transmission | HTTPS for all traffic, hashing, replay protection, CSRF mitigation |
| Audit trail or log integrity compromise | Repudiation | Difficulty tracking incidents or user actions | Logging with timestamped source validation, Sentry monitoring |
| Weak authentication or impersonation | Spoofing / Information Disclosure | Bypass of security controls or unauthorized access | Strong credential handling, 2FA, certificate pinning, no USB debug |
| Analytics or error reporting unavailability | Denial of Service | Temporary loss of insights or usage data | Does not affect patient care; app continues operating normally |
NOTE: Even in the case of full IT-NETWORK failure, the MESI mTABLET remains operational in standalone mode. All locally stored patient data and test results remain accessible directly on the device, ensuring uninterrupted use at the point of care.
Errors
Troubleshooting
Warranty information
Za naprave MESI ABPI MD, kupljene od 3. avgusta 2026 dalje, podjetje MESI d.o.o. zagotavlja dveletno garancijsko dobo, ki se začne z datumom nakupa (datum dobave, naveden na računu). Baterija AC/DC, manšete in stojalo za napravo MESI ABPI MD imajo enoletno garancijo. Garancija velja z računom ali kopijo računa. Podjetje MESI d.o.o. zagotavlja tudi, da je naprava MESI ABPI MD, ki ste jo kupili, brez napak v materialih in izdelana iz ustreznih materialov. V garancijski dobi podjetje MESI d.o.o. zagotavlja brezplačno popravilo okvarjene naprave ali delov, za katere velja ta garancija. Če okvarjene naprave v garancijski dobi ni mogoče popraviti, bo zagotovljena brezplačna zamenjava. Podjetje MESI d.o.o. bo zagotavljalo vzdrževanje in dobavo nadomestnih delov deset let od datuma nakupa, dokler so (nadomestni) deli na voljo pri dobaviteljih.
Garancija ne velja za:
stroške popravil in/ali škode, ki jih povzroči nepooblaščena oseba. Če želite vložiti garancijski zahtevek, se obrnite na lokalnega distributerja ali proizvajalca naprave MESI ABPI MD – kontaktni podatki so na voljo na spletnem mestu podjetja;
redne preglede (na zahtevo kupca) in/ali vzdrževanje (zamenjava obrabljenih delov);
obrabo ali poslabšanje delovanja dodatne opreme in drugih dodatkov, ki niso glavna naprava;
stroške, ki nastanejo zaradi neupoštevanja garancijskih pogojev (stroški bodo zaračunani);
poškodbe, ki jih povzročijo nesreče, nepravilna uporaba, malomarnost, abrazija, izpostavljenost ekstremnim temperaturam, topilom, kislinam ali vodi; normalno obrabo ali poškodbe pri prevozu; krajo ali izgubo;
uporabo naprave za nepredvidene namene;
škodo, ki jo povzroči neustrezno ravnanje letalske družbe ali prevoznega podjetja;
nepravilno uporabo ali zlorabo naprave MESI ABPI MD, med drugim vključno z uporabo tega izdelka v nasprotju z običajnim namenom uporabe ali navodili proizvajalca glede uporabe in vzdrževanja;
okvare, ki so posledica uporabe izdelka v povezavi z dodatki, ki jih podjetje MESI d.o.o. ni odobrilo za uporabo z napravo MESI ABPI MD;
okvare ali pomanjkljivosti naprave MESI ABPI MD, ki izhajajo iz nepravilne namestitve ali uporabe v nasprotju z navodili ter tehničnimi ali varnostnimi standardi, ki so predpisani v uporabniškem priročniku za napravo;
posledice nesreč, višje sile, strele, vode, požara, kršenja javnega reda, nepravilnega prezračevanja, napetostnih nihanj ali katerega koli vzroka, na katerega podjetje MESI d.o.o. ne more vplivati;
poškodbe baterije zaradi nerednega polnjenja prazne baterije ali uporabe baterije v nasprotju z navodili v uporabniškem priročniku;
zamenjavo ali popravilo okvarjene naprave ali njenih delov, če je bila serijska številka izdelka spremenjena, izbrisana, odstranjena ali je postala neberljiva;
izgubo podatkov. Podatke, shranjene v izdelku, morate redno varnostno kopirati na ločeno napravo za shranjevanje podatkov;
programsko opremo, ki se prodaja kot del opreme.
| Column A | Column B |
|---|---|
| Deli, vključeni v dveletno garancijo | Naprava MESI ABPI MD |
| Deli, vključeni v enoletno garancijo | Napajalnik AC/DC, manšete in stojalo za MESI ABPI MD |
| Deli, izključeni iz garancije | Programska oprema MESIresults in embalaža |
Vse zgoraj navedeno je edina in izključna garancija za napravo MESI ABPI MD.
Izjavljamo:
da bo naprava MESI ABPI MD med garancijsko dobo delovala brezhibno, če bo ravnanje z njo skladno z navodili za uporabo in če bo redno vzdrževana (obvezna kalibracija naprave enkrat letno v pooblaščenem servisnem centru);
da se garancijska doba začne z datumom nakupa;
da bomo med garancijsko dobo na lastne stroške odpravili napake in tehnične pomanjkljivosti naprave MESI ABPI MD, ki bodo nastale med običajno uporabo;
da bo naprava MESI ABPI MD v celoti operativna, če bodo izpolnjeni optimalni pogoji za delovanje izdelka: temperatura 10–40 °C, največ 85 % vlažnost brez kondenzacije ter brez čezmernih količin prahu in umazanije;
da garancija ne velja za primere, ki niso napake v materialu in izdelavi;
da garancija preneha veljati, če se naprava MESI ABPI MD uporablja za najem in se pri tem poškoduje;
da popravilo ali zamenjava skladno s pogoji te garancije ne zagotavlja pravice do podaljšanja ali obnovitve garancijske dobe;
da garancija preneha veljati, če podjetje MESI d.o.o. ne prejme plačil v obdobju po poteku dogovorjenih plačilnih rokov.
Opis postopka vložitve garancijskega zahtevka:
Garancija je veljavna samo, če se naprava MESI ABPI MD in njeni deli vrnejo v času veljavne garancijske dobe skupaj z originalnim računom ali njegovo kopijo, ki jo je izdal proizvajalec naprave. Po potrebi priložite opis težave. Če račun ni predložen, si podjetje MESI d.o.o. pridržuje pravico do razveljavitve garancije.
